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Contact AAA Fair Credit Foundation

Although our company is located in Salt Lake City, Utah, we can assist people in most states. Our services are available via phone, in-person and online.

Toll-Free (English) -- 800-351-4195

Toll-Free (Espanol) -- 800-341-5977

Local -- 801-483-0999

IDA Department -- 877-787-0727

Creditor Relations (Debt Management Services)

Phone -- 801-483-0999

Utah Saves -- 801-350-9899

Regular Hours of Operation (Mountain Standard Time)
    Counseling & Education Department
    Monday through Thursday: 8:00 a.m. to 6:00 p.m.
    Friday: 8:00 a.m. to 5:00 p.m.
    Closed Saturday and Sunday

    Client & Creditor Support Department
    Monday through Friday: 8:00 a.m. to 5:00 p.m.
    Closed Saturday and Sunday

    IDA Department
    Monday through Friday: 8:30 a.m. to 5:00 p.m.
    Closed Saturday and Sunday


Mailing Address
    AAA Fair Credit Foundation
    P.O. Box 3808
    Salt Lake City, UT 84110
Overnight Deliveries
    AAA Fair Credit Foundation
    230 West 200 South, Suite 3104
    Salt Lake City, UT 84101
Phone & Fax
    Toll-Free: 1.800.351.4195 | Local: 801.483.0999

    Creditor Relations Department

    Main Fax
Download Outlook Contact Card
Online Support:
    General Questions & Inquiries: questions[at] faircredit [dot] org
    Client Support: clientsupport [at] faircredit [dot] org
    To serve you more efficiently, please include the following information for every Email support request:
    • Your name
    • Your Account ID
    • Detailed description of the issue

Holidays (Office Closed)
AAA Fair Credit Foundation will be closed in observance of the following holidays:

  • New Year’s Day
  • Martin Luther King, Jr. Day
  • President's Day
  • Memorial Day
  • Independence Day
  • Labor Day
  • Veteran's Day
  • Thanksgiving Day
  • Day after Thanksgiving
  • Christmas Eve - close at 12:00 p.m.
  • Christmas Day
  • Day after Christmas
  • New Year's Eve - close at 3:00 p.m.

*If any of these holidays fall on a weekend, it will be observed on the Friday before or the Monday after, at our discretion.

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